How to Reopen a Closed Dabble Account
If you are looking to reopen your Dabble account, it is important to note that account reopening is subject to specific conditions and policies.
Below is a comprehensive guide to assist you with the process.
General Guidelines for Reopening an Account
To reopen your Dabble account, please follow these steps:
Contact Dabble Support
Contact the Dabble Support Team by using the live chat feature in the Dabble app or email [email protected].
Verification of Identity
You will need to provide verification details, including:
Your full name - Your date of birth - Your profile name or mobile phone number
Additional information about your original decision to close the account may also be requested to ensure alignment with Dabble's responsible gaming policies.
Documentation Submission (If Required)
Submit required verification documents such as:
Photo ID and Selfie: Include your face and a valid ID (Driver’s License or Passport)
Bank Statement: A PDF of your bank statement showing your name and relevant transactions
Payment Methods: Clear pictures of any cards associated with your Dabble account showing the required details (first 6 and last 4 digits only).
These documents can be sent to support upon request.
Responsible Gaming Review: - If you had self-excluded or set limits on your account, you may need to verify your readiness to manage the account responsibly before reopening. - You can adjust these settings under the "Responsible Gaming" section in the Dabble app’s settings menu.
Conditions Where Accounts Cannot Be Reopened
Certain circumstances prevent account reopening, including:
Permanent Self-Exclusion:
If your account was permanently self-excluded under responsible gambling measures, it cannot be reopened or re-created. Self-exclusion is irreversible for Dabble. - For more support and tools, please visit our Responible Gaming section of the Help Centre.
Violations of Terms and Conditions
Accounts that were permanently closed due to breaches of Dabble’s terms and conditions, such as creating multiple accounts or chargeback disputes, cannot be reopened.
Open "Take a Break" Period
Accounts under a temporary "Take a Break" period will automatically reopen when the specific period ends. Until then, access will remain restricted.
Frequently Asked Questions (FAQs)
What if I have duplicate accounts?
If you have multiple accounts, only one account will remain active, and others will be permanently closed. Recurring creation of duplicate accounts may result in the closure of all accounts.
What is The National Problem Gaming Helpline (1-800-GAMBLER) and can it help?
The National Problem Gaming Helpline (1-800-GAMBLER) is America's national helpline for online gaming. For specific queries or further assistance, reach out to our support team for personalized help.