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What are some Rocket Boost problems and how can you resolve them?

Updated this week

Resolving Rocket Boost Issues in the Dabble App

Rocket Boosts in the Dabble app allow users to enhance their payout values. If you encounter issues while using this feature, this guide provides an overview of the most common problems and solutions.

Common Issues and Resolutions

1. Rocket Boost Not Working After Placing a Entry

If your Rocket Boost does not work, the Entry can be canceled if placed within the last minutes and nothing has changed, your Rocket Boost will not be reissued.

2. Rocket Boost Not Activated or Visible

Rockets can only be used on All-In entries with at least 4 picks. If the Rocket is not visible on eligible entries:

  • Tap 'Use Rocket Boost' before placing your Entry.

  • Refresh or restart the app to update its features.

3. Rocket Boost Effects Not Reflected in Odds or Payouts

If the Rocket Boost does not seem to influence odds or payouts:

  • Log out and log back into the app.

  • Hard close the app and reopen it to refresh.

Contact Dabble Support to confirm that the Rocket was boosted and any boosted odds are accurately stored on their side so the payout reflects if the Entry wins. *Subject to all related T+C's.

4. Errors Activating Rocket Boost During Games

If activation errors occur during game time or the feature disappears:

  • Reinstall the app via the Google Play Store or Apple App Store.

  • Check your internet connection and app settings.

For recurring issues, extensive troubleshooting or manual investigation may be required.

5. Rocket Boost on Voided Entry

If a entry with an activated Rocket Boost is voided, the Rocket can often be re-added to your account. Refresh the app to see the update.

Tips for Troubleshooting

  1. Ensure a stable and strong internet connection before using the feature.

  2. Maintain an updated app version for better compatibility.

  3. Familiarize yourself with eligibility conditions for using Rocket Boosts, such as the minimum number of picks.

  4. For persistent issues, log out and log in again or reinstall the app.

Terms and Limitations

Dabble endeavors to minimize errors but does not accept liability for bad connections, game freezing, or related technical difficulties. Users are advised to check the Rocket Boost terms and conditions.

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