Eligibility and Troubleshooting for the $25 Sign-Up Bonus
Dabble offers a $25 sign-up bonus to new users meeting specific eligibility criteria. If you did not receive the bonus or were informed that your account is ineligible, this guide will address common questions and assist you in troubleshooting your concerns.
Eligibility Criteria for the Sign-Up Bonus
The $25 bonus is only available to new users that have not been previously associated with another Dabble account.
Dabble performs checks during account creation. If you have been deemed to have previously held a Dabble account, the system automatically marks your account ineligible.
The bonus is exclusive to eligible devices and accounts, and creating multiple accounts per Terms of Service may lead to account ineligibility.
Device and User Restrictions
Device Usage: A single device can only claim the sign-up bonus once. If the bonus was previously claimed from your device, subsequent accounts using the device will be ineligible.
Account Transfer: Moving an account between different devices shortly after creation may result in disqualification.
Phone Number Restrictions: The phone number cannot be associated with multiple accounts. Reusing a phone number linked to an existing Dabble account violates eligibility rules.
Bonus Expiration and Reissuance Policies
Per Dabble's Terms and Conditions, the sign-up bonus expires 14 days after issuance if unused. Expired funds are removed automatically.
Goodwill reissues: While Dabble may choose to reapply expired funds as a gesture of goodwill, this action is not guaranteed and may not be repeated. Ensure to utilize the reissued bonus promptly.
Steps to Verify Bonus Receipt
Check your Balance: The bonus is automatically added to your account upon eligibility confirmation. If not visible, wait 5 minutes and then refresh the app.
Review Transactions: Navigate to the "Transactions" tab in the app's settings to confirm if the funds were applied and utilized.
Troubleshooting and Support
If you believe you were incorrectly deemed ineligible or are unable to locate your bonus after meeting all criteria:
Contact Dabble Support through the in-app settings or visit the Help Centre for further assistance.
By understanding the rules and policies outlined, you can avoid common issues and maximize the benefits from Dabble's promotional offers.